Refund Policy
Last updated: June 2026
1. Digital Products Policy
Due to the nature of digital products, all sales are final. Once a digital file has been downloaded, we cannot offer refunds. Please review product descriptions carefully before purchasing.
2. Exceptions
We will issue a full refund in the following cases:
- The file is corrupted or cannot be opened
- The product received is significantly different from what was described
- Technical issues prevent you from downloading the file
3. How to Request a Refund
To request a refund, contact us within 14 days of purchase at nuriisik87@gmail.com. Please include your order details and reason for the refund request.
4. Processing Time
Approved refunds will be processed within 5-10 business days and returned to your original payment method.